WARRANTY & SUPPORT
Hathaway Knives LLC Warranty Statement
All cutting implements produced by Hathaway Knives LLC are protected under a lifetime warranty, dictating that under normal cutting uses, the mechanisms and blade within Hathaway Knives are guaranteed for the lifetime of the knife. Knives can be verified after a secondary sale but, the purchaser must provide proof of purchase and applicable serial numbers. In some cases, knives have no serial number but are singularly identifiable via key traits. A secondary verification must be done through direct contact with Hathaway Knives LLC. In order for the warranty statement to remain valid, the item must be in factory condition and have absolutely no tampering, modifications, or additional components (this does include after aftermarket anodizing). All sharpening and colorization processes must be done by Hathaway Knives LLC or the terms of the warranty are subject to termination. Other warranty terminating factors include but are not limited to prying, overheating, screw driving, boring, or any non-cutting activity.
Upgrade ProgramUpgradable components are available through the web store singularly at time of purchase. To purchase an upgrade as an addition at a later date, buyer(s) will need to purchase a return kit. Components are available for all models of knife (Saros, Saros XL, Anura, Anura XL).
- United States Return Mailer $35.00
- International $135.00